Below are some Frequently Asked Questions about our cat and dog boarding policies. Please review them before scheduling your pet’s boarding appointment!
Do You Accept Non-Patients?
Yes! Cypress Fairhaven Animal Hospital is happy to welcome non-patients for boarding. We only ask that you provide us with your pet’s up-to-date medical records at least 72 hours before their boarding reservation. You can email them to us at info@cypressfairhavenvet.com.
Are Items Allowed from Home?
Yes, you are allowed to bring your pet’s personal bedding, but we do not accept stuffed toys or rope toys for sanitary purposes. Be sure to keep your pet’s items in a bag with proper labeling, though! Also, we cannot always guarantee that your pet’s items will be returned in pristine shape. Of course, our hospital also provides clean, soft bedding for dogs and cats, so you can feel free to leave your pet’s bedding at home if you prefer.
What are Your Pick-up and Drop-off Times?
Boarding Hours Coming Soon.
Should I Bring My Pet’s Food?
It is usually best to bring your pet’s own food from home. Staying on their regular diet can reduce stress on the GI tract. Make sure your pet’s food has been portioned out and labeled for each day so our team can easily measure it at feeding time. If needed, though, we can provide food in place of your pet’s daily diet. We offer Purina EN, which is gentle on the GI tract and easy for pets to digest.
Medication Policy
Your pet’s medication should come in its original container(s) and be labeled with their full name and clear, accurate instructions. To make it easier for our team to adhere to your pet’s regular medication schedule, please provide clear instructions for dosage and frequency.
Health Requirements for Dogs and Cats
Dogs must be current with their Rabies, DHPP, Bordetella, and Canine Influenza vaccines. Cats should be up-to-date with their Rabies and FVRCP vaccines.
Additionally, all pets must be parasite-free. If our team finds any fleas on your pet, we will need to immediately administer a complimentary Capstar to kill all the fleas right away. All pets are inspected before we take them into our boarding area. Furthermore, if we find any ticks, ear mites, or other pests on your dog or cat during their stay, we will need to treat them at your expense and include an in-patient exam fee. Please let us know if you have any questions about this policy.
Admissions Policy
Along with healthy pets, we also care for a large number of special needs dogs and cats who need a little extra attention from our team. Our admissions protocol is very thorough to ensure we get all the information we need to give your pet the best possible care while you're away.